Lenovo PC Services & Support

Augment your services portfolio with cost-effective, close-to-the-box Lenovo Services which are easy to attach at point of sale.

Services Tools

Quickly find compatible and recommended services and accessories for Lenovo Client products.

Launch SmartFind

Downloadable file where you can match warranty services with Lenovo PC and Server products.

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Lenovo Client Services Guide

Comprehensive manual for Lenovo's Client Services portfolio

This resource will thoroughly equip you for success by supplying a complete arsenal of service information, marketing tools, and talking points. Relevant and useful, it’s your everyday go-to guide to confidently sell Lenovo services.

 

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Services Descriptions

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Depot or Courier

Parts and labor repair coverage where shipping (including packaging) or delivery to the repair center is paid for by Lenovo.

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Onsite/In-Home

Parts and labor repair coverage where labor is provided by a Lenovo technician at a customer's place of business if problem cannot be resolved over the phone.

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Accidental Damage Protection

Protection from damage due to drops, accidents under normal use, electrical surges, liquid spills and LCD damage.

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Keep Your Drive

Cost-effective, convenient and secure way of retaining your drives and confidential data in the unlikely event of a failure.

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Mail-In

Parts and labor repair where the customer is responsible for shipping (including packaging) or delivery to authorized warranty provider or repair center.

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Premier Support

Advanced level break/fix phone support designed to expedite problem resolution.

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Expedited Depot

Parts and labor coverage with expedited turnaround. Shipping (including packaging) or delivery to the repair center is paid for by Lenovo.

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Sealed Battery Warranty

Provides a one-time replacement in the event a defective or faulty sealed battery fails to meet minimum performance standards.

Services Training Videos

Watch these quick training videos to learn more about Services tools, resources, incentives and portfolio offerings.

Services Tools & Resources Video >

PC Services Portfolio Video >

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PC Services Videos

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