Lenovo Partner Network (LPN)
Lenovo PC Services & Support
Augment your services portfolio with cost-effective, close-to-the-box Lenovo Services which are easy to attach at point of sale.
PC Services Overview Whiteboard Video
Learn about the great benefits of Lenovo's PC services in this fun whiteboard video.
Featured Services Promotions & Tools
Lenovo Premier Support
Premier Support provides direct access to experienced Lenovo technicians offering comprehensive hardware and software support.
Download Premier Support Flyer
30% Off Services Bundles
Receive a 30% discount on select Services bundles and offer your customers complete solutions. View bundles in our TopSeller Guides.
Download TopSeller Guides
Services Solution Centre (SSC)
9:00 AM - 5:00 PM ET (Mon. - Fri)
Contact us about questions related to Services part numbers, compatibility, features and benefits.
Parts and labor repair where the customer is responsible for shipping (including packaging) or delivery to authorized warranty provider or repair center.
Depot or Courier
Parts and labor repair coverage where shipping (including packaging) or delivery to the repair center is paid for by Lenovo.
Parts and labor coverage with expedited turnaround. Shipping (including packaging) or delivery to the repair center is paid for by Lenovo.
Parts and labor repair coverage where labor is provided by a Lenovo technician at a customer's place of business if problem cannot be resolved over the phone.
Accidental Damage Protection
Protection from damage due to drops, accidents under normal use, electrical surges, liquid spills and LCD damage.
Keep Your Drive
Cost-effective, convenient and secure way of retaining your drives and confidential data in the unlikely event of a failure.
Sealed Battery Warranty
Provides a one-time replacement in the event a defective or faulty sealed battery fails to meet minimum performance standards.
Advanced level break/fix phone support designed to expedite problem resolution.
SmartFind Services Tool
Quickly and accurately find Services for any Think branded hardware.
- Search by 10 digit machine type model #
- Good, Better and Best recommendations
- Find exactly the Service you want
- Provides P/N, list price and descriptions
- Use SmartFind for base warranty lookup
Warranty Matrix (WAMO/SPL)
Downloadable file where you can match warranty services with Lenovo PC and Server products.
- Downloadable excel file
- Includes Services for both PC and Server
- Drill down to just TopSeller Services
- Filtering options
- Updated monthly
OneView Quote-It Tool
Lenovo's replacement Services quoting tool for IBM's ISAT, MCLM, and COL tools.
- Report dashboard with tabs
- View, download, email and print summary
- Search results
- Application integration
- Hardware Asset Coverage status
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