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Lenovo Services

Lenovo Data Center Group Services

Lenovo Business Partners, augment your services portfolio and teams with cost-effective, close-to-the-box Lenovo Services. We offer a wide range of services for our entire data center group portfolio, making it easy to attach at point of sale and help increase customer satisfaction. Lenovo services help your customers achieve top level business and IT outcomes such as reduce overall risk and cost, and speed up their time to value by deploying solutions in a shorter period of time.

 

Featured Services Promotions & Tools

DCG Services TopSeller Quick Reference Guide

30% Off Services Bundles

Receive a 30% upfront discount when you bundle select server purchases with Xpress Support and MaX Support.

 

 

Download TopSeller Guides

SmartFind Services Tool

Lenovo Enterprise Solutions Configurator (LESC)

Quickly configure System x products (Servers, Converged Systems, Networking, Storage and Services).

Launch LESC

End-To-End-Services Guide

WAMO Warranty Matrix

Download this monthly resource to match warranty services with Lenovo PC and server products, includes the most recent TopSeller services.

 

 

Download WAMO

 

Data Center Services Overview Whiteboard Video

Learn about the great benefits of Lenovo's Data Center Services in this fun whiteboard video.

 

 

 

Services Descriptions

Post Warranty

Post Warranty

Help ease customer concerns by applying additional years of support coverage after the base warranty has expired.

Parts Delivered

Parts Delivered

This convenient add-on plan will ship replacement parts directly to customer for self-install.

Tech Install

Tech Install

Simplify replacing damaged or malfunctioning parts with this add-on. A technician will install internal parts on behalf of the customer.

YourDrive YourData (YDYD)

YourDrive YourData (YDYD)

Allow customers to keep their drives and data in the unlikely event of system failure—a key benefit for customers with sensitive or confidential data.

Enterprise Software Support (ESS)

Enterprise Software Support (ESS)

Use one phone number for hardware, multiple OS (Red Hat, VMware, Microsoft) and/or multiple applications support.

Hardware Install

Hardware Install

Seamlessly manage the physical installation of your server, storage, or networking hardware.

Downloadable Resources

Services Tools

SmartFind Services Tool

SmartFind Services Tool

Quickly and accurately find Services for any Think branded hardware.

  • Search by 10 digit machine type model #
  • Good, Better and Best recommendations
  • Find exactly the Service you want
  • Provides P/N, list price and descriptions
  • Use SmartFind for base warranty lookup

Launch SmartFind

Note: SmartFind can be used to search services associated with ThinkServer only. For services associated with System X, please use other Lenovo partner tools such as DCACT/LESC.

NA WAMO

Warranty Matrix (WAMO/SPL)

Downloadable file where you can match warranty services with Lenovo PC and Server products.

  • Downloadable excel file
  • Includes Services for both PC and Server
  • Drill down to just TopSeller Services
  • Filtering options
  • Updated monthly

NA WAMO

OneView Quote-It Tool

Lenovo's replacement Services quoting tool for IBM's ISAT, MCLM, and COL tools.

  • Report dashboard with tabs
  • View, download, email and print summary
  • Search results
  • Application integration
  • Hardware Asset Coverage status